1. Introduction
FarmTrack ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our poultry farm management service.
Important: This policy applies to all users of FarmTrack, including farm owners, workers, and visitors to our website.
2. Information We Collect
2.1 Personal Information
When you create an account, we collect:
- Contact Information: Name, email address, phone number
- Account Credentials: Username, encrypted password
- Profile Information: User role (farm owner/worker), preferences
2.2 Farm and Business Information
- Farm Details: Farm name, address, contact information
- Business Data: Flock information, production records, financial data
- Operational Data: Feed records, health records, sales data
2.3 Technical Information
- Usage Data: Pages visited, features used, session duration
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP addresses, access times, error logs
2.4 Information We Do NOT Collect
- Social Security Numbers or Tax ID numbers
- Credit card information (handled by third-party processors)
- Personal health information unrelated to farm operations
- Information from children under 18
3. How We Use Your Information
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Provide farm management services | All farm and operational data | Contract performance |
| Account management and authentication | Personal and login information | Contract performance |
| Customer support | Contact and account information | Legitimate interest |
| Service improvements | Anonymized usage data | Legitimate interest |
| Security and fraud prevention | Technical and log data | Legal obligation |
4. Information Sharing and Disclosure
4.1 We DO Share Information With:
- Authorized Farm Workers: Workers you invite can access farm data based on permissions you set
- Service Providers: Trusted third parties who help operate our service (hosting, analytics, support)
- Legal Authorities: When required by law or to protect rights and safety
4.2 We DO NOT Share Information With:
- Other farms or competitors
- Marketing companies or advertisers
- Social media platforms
- Data brokers or aggregators
5. Data Storage and Security
5.1 Data Storage
- Location: Data is stored on secure servers in [specify region/country]
- Backups: Regular automated backups with encryption
- Retention: Data retained as long as your account is active plus 30 days
5.2 Security Measures
- Encryption: All data encrypted in transit and at rest
- Access Controls: Role-based access with multi-factor authentication
- Monitoring: 24/7 security monitoring and incident response
- Compliance: Regular security audits and vulnerability assessments
6. Your Privacy Rights
6.1 Access and Control
You have the right to:
- Access: View all personal data we have about you
- Correct: Update or correct inaccurate information
- Delete: Request deletion of your account and data
- Export: Download your data in portable formats
- Restrict: Limit how we process your information
6.2 How to Exercise Your Rights
- Most actions can be performed in your account settings
- For complex requests, contact us at privacy@farmtrack.com
- We will respond within 30 days of receiving your request
7. Cookies and Tracking
7.1 Essential Cookies
We use cookies necessary for the service to function:
- Authentication and session management
- Security and fraud prevention
- Load balancing and performance
7.2 Analytics Cookies
With your consent, we use analytics cookies to:
- Understand how users interact with our service
- Identify and fix technical issues
- Improve user experience and features
7.3 Managing Cookies
You can control cookies through your browser settings, but disabling essential cookies may affect service functionality.
8. Third-Party Services
We work with trusted service providers who may process your data:
- Cloud Hosting: AWS/Google Cloud for secure data storage
- Payment Processing: Stripe for subscription payments
- Email Services: For system notifications and support
- Analytics: Anonymized usage analytics
All third parties are contractually required to protect your data and use it only for specified purposes.
9. International Data Transfers
If you are located outside [your country], your data may be transferred to and processed in [your country]. We ensure adequate protection through:
- Standard contractual clauses
- Adequacy decisions by relevant authorities
- Appropriate technical and organizational measures
10. Data Breach Response
In the unlikely event of a data breach:
- We will notify affected users within 72 hours
- We will report to relevant authorities as required
- We will provide clear information about the breach and remedial actions
- We will offer credit monitoring services if financial data is involved
11. Children's Privacy
FarmTrack is not intended for use by individuals under 18. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will delete it immediately.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:
- Notify users of significant changes via email
- Post the updated policy on our website
- Provide a 30-day notice period for material changes
- Maintain an archive of previous policy versions
13. Contact Information
For questions about this Privacy Policy or your personal data:
- Privacy Officer: privacy@farmtrack.com
- General Support: support@farmtrack.com
- Mailing Address:
FarmTrack Privacy Office
[Your Business Address]
[City, State, ZIP Code] - Phone: [Your Business Phone]
14. Compliance
This Privacy Policy complies with applicable privacy laws including:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Personal Information Protection and Electronic Documents Act (PIPEDA)
- Other applicable regional privacy regulations
Your Consent: By using FarmTrack, you consent to the collection and use of your information as described in this Privacy Policy. You may withdraw consent at any time by deleting your account.